The Psychology Behind Toxic Workplaces – And How to Fix Them
Dru Patel
Featuring Dr Mary-Clare Race on The HR L&D Podcast
Why do toxic workplace cultures emerge – and, more importantly, how can leaders dismantle them?
In a recent episode of The HR L&D Podcast, Dr Mary-Clare Race, workplace psychologist and leadership expert, joined host Nick Day to explore the science and strategy behind tackling toxicity at work.
Drawing on her PhD research and extensive experience leading workplace initiatives for global organisations including Barclays, GSK, and Unilever, Dr Race unpacked:
The ‘Toxic Triangle’ – the conditions that allow harmful behaviours to thrive.
The role of leadership accountability in shifting culture from destructive to healthy.
How belonging and human connection can be rebuilt in disconnected workplaces.
Why empathy, resilience, and self-awareness are essential traits for modern leaders.
The potential of AI as a tool to support human-centred coaching and leadership development.
From recognising early warning signs to implementing lasting cultural change, this conversation offers practical, evidence-based steps for HR professionals and business leaders committed to building inclusive, high-performing teams.
